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PAYMENT POLICY

Medical services provided by Unity Family Health Care are billed by Athena Health. Our providers participate in most of the major health insurance plans in the region. Following are the health plans which we currently accept.

If your plan is not listed, we will be unable to file a claim on your behalf. However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you until we are able to become credentialed with them.

Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.  Copayments are due at time of service.

HEALTH PLANS

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  • Aetna Better Health of WV

  • Carefirst BCBS

  • Cigna

  • Highmark BCBS of WV

  • Humana

  • The Health Plan

  • Medicare

  • Tricare

  • UMR PEIA

  • Unicare

  • United Healthcare

  • WV Medicaid

Currently working on credentialing with Aetna

 

We are continually adding additional health plans.​

QUESTIONS ABOUT YOUR BILL

​How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

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​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

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